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Corporate Blogging

But companies aren't replicating the free-flowing exchange that has been a hallmark of the broader blogosphere. Rather, companies are trying to harness that freedom and conform it to business needs, with forward-thinking companies using strategic planning and formal policies to shape the use of blogs and other Web 2.0 tools to drive more communication and collaboration among workers.

Bringing on the blogs

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Innovative Management is Enterprise 2.0

Over the last few years, management gurus Malone, Hagel, and now Hamel have published books on innovative management and new technologies - social network tools and community software applications. Here's a taste of what Gary Hamel has to say...

"Innovative management: A conversation with Gary Hamel, from Mckinsey quarterly (reg req).

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Consumer IT Delivering Corporate Productivity

  1. Better Customer Relationships,
  2. Improves Knowledge Management,
  3. Facilitates Recruiting and Retention,
  4. Increases Business Opportunities,
  5. Builds Community.

I finally get it - this stuff is too simple. What do you think?

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Enterprise web 2.0 services

"McAfee said he first realized the potential of Web 2.0 technologies to become an Enterprise 2.0 platform while studying more traditional corporate software applications including ERP, BPM, supply chain management and customer relationship management (CRM). At first, he was skeptical about the value of Web 2.0 for business, but hands-on experience convinced him that it had potential.

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CRM and Social Networking

Business managers need to take notice of the social web. With social software applications - social networking and community solutions combined with CRM, managers and employees can improve customer support and value while improving productivity.

Snagged this article and images from Selvas Cano, "Online Communities / Social Networking and CRM

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Mashability to Mashups

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