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What Makes an Online Community Tick?

What makes an online community work? We know software is only part of the solution. But, with any social software application, you need to understand: Collaboration - Participation - Information Flows, how people get work done, and relationships. The application must balance form and function - user experience - to be effective. Those items are critically important to implementing a successful community. We initially learned about them from working in open source software (OSS) communities as we implement social applications for customers.

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"Enterprise 2.0: The Dawn of Emergent Collaboration"

Interesting piece from MIT Sloan about enterprise social networking software. I suppose the uptick or rate of adoption for businesses will accelerate in 2006 and 2007. LOL We've been spouting off about corporate social software, web 2.0 stuff for over three years to businesses that remain clueless. Of course, it's great to see Mr. McAfee introduce and explain Enterprise 2.0 (social-software, web-2.0) concepts in terms, hopefully, managers will GET.

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Developing Social Networks and On-line Communities

Here's a podcast for anybody wanting to understand the basics of developing an on-line community or social networking or web 2.0 application. Covers both technical, rss and tagging, and the social aspects, trust and participation.

From Knowledge at Wharton, Podcast: What Makes an Online Community Tick? Ask Craigslist, Yahoo and Pheedo. (registration required)

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Retailers get Social Software

Check this out. On craigslist this morning, which I read for amusement, there was an ad for big Net retailer. The retailer is jumping into social application software - online communites. They are weaving their sites around customer interaction. The customer becomes a producer - prosumer. The customer is alive and wants to participate.

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Building Vibrant Human Networks While Business Blogging

These two articles from Harvard reflect what we've been talking about, along with many others for the last two years. There are lessons to be learned from the open source software communities that will impact the way groups work together in organizations. What I've learned, my personal experience, from the open-source movement is that people want to contribute to endeavors of mutual benefit.

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Dynamic Group Blogs

Since ideas are everywhere, both inside and outside of your organization, there is an immediate, urgent need for new tools that can harness ideas, concepts, information on the group level. Markets are getting more and more ephemeral, and you need to get the information you need in the right place at the right time to be able to make fast decisions and grab your 15 minutes of fame before your opportunity is lost. Having an environment where employees can easily find and connect ideas at the right time is essential for staying on top of this increasingly volatile marketplace.

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Enterprise Blogs

Enterprise Blogs - Enterprise Blogs are a collection of blogs that are tied together using a shared content repository. Enterpise Blogs provide greater security, functionality, and taxonomies (structured vocabularies) as well as folksonomies (unstructured).

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Actionable information sources

In order to stay on top in today's mutable market place, the competitive business must be aware of and be prepared to take advantage of the best internal and external information available.

Ideally, there should be a coordinated group effort in your organization that searches, sifts, filters, and handles information sources using internally developed criteria with the objective of making sense (connecting the dots) of good ideas that will improve the organization's agenda.

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