"Feds Launch Social Media Group -- In December 2008, the members of the Federal Web Managers Council presented a white paper to the Obama transition team addressing perceived and real barriers as well as opportunities for government entities to engage in a social media environment.
- Better Customer Relationships,
- Improves Knowledge Management,
- Facilitates Recruiting and Retention,
- Increases Business Opportunities,
- Builds Community.
I finally get it - this stuff is too simple. What do you think?