Management's role in passionate users Posted by Kathy Sierra -headrushh. Kathy has a great post about absurd management policies that affect the way people do their jobs. As we introduce our enterprise blogging system to corp clients, many of the absurd policies (found in most companies) are getting challenged - in a good way: Bringing about changes that are knocking down the barriers that prevented employees, management, customers, et al from truly understanding what the real focus of the business was all about.
Passion lives with diversity on the long tail. Yep, it's an adventure going there. I discover awesome things - from niche markets - that blow me away and really cool people - bloggers - who have mind-boggling ideas about everything.
Wouldn't that be something? If businesses sought ideas from multiple sources
– especially unconventional ones (like BLOGS!) that offer diversity and
independence - and blended and synthesized them with their own internal ideas.
Just think if they captured the company’s informal social network –
the daily problems, challenges, and opportunities that their employees, partners,
customers/clients, investors, et al face. Imagine if businesses let staffers
and outsiders blog on company and product news from their site. I mean, actually
listened, before a crisis, to the immediate feedback and responded. From real
people they could co-create innovative solutions to complex problems.