Cisco System has figured out how to improve business prosesses and productiv
Understanding online communities, social media, social media tools, and social commerce are important to your business, and you need to spend some quality time using them to really get what they're all about. The power of user-driven tools lies in the using.
In the workplace, leveraging information in new ways improves decision making
Christopher Carfi, The Social Customer Manifesto, has pulled together ten goo