I love it!
If you have been following along here the last two years, this piece from the Times offers nothing new.
Social Network Software, Social Software, Social Networks, Social Tools, Collaborative Software, Collaborative Work Spaces, Idea Management, Innovation Platform, The Virtual Water Cooler, Talent Ma
The connect and develop inno
Here's a podcast for anybody wanting to understand the basics of developing an on-line community or social networking or web 2.0 application.
With web 2.0 tools and social software applications, retailers and marketers are using customer feedback to improver products and services.